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Published Articles
Client Service
Exceptional Client Service in Law Firms: Tips on Creating a Client Focused Culture
Exceptional Client Service in Law Firms: Surveying Your Clients
Exceptional Client Service in Law Firms: Analyzing and Reporting Your Client Satisfaction Survey Results
Exceptional Client Service in Law Firms: Developing Your Client Service Improvement Plan
Exceptional Client Service in Law Firms: Tips for Rewarding and Recognizing Employees
Compensation
Law Firm Partner Compensation – Two Attorney Firm
Law Firm Partner Compensation: Metrics – What Is Important – What Matters
Cutting the Pie – Determining Partner Compensation
Financial Management
Improving Law Firm Profitability – Top Ten Cost Cutting Strategies
Law Firm Financial Management – Practical Tips & Suggestions – Part I
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Law Firm Financial Management – Practical Tips & Suggestions – Part II
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Law Firm Financial Management – Practical Tips and Suggestions – Part III
Protecting Your Office From Theft
Calculating Overhead to Determine Profitability
Governance
How Effective Law Firm Leadership Practices Can Help You Acquire and Keep Your Clients
Human Resources
Finding, Hiring, and Retaining Top Law Firm Associate Attorneys
Office Conflict: Are You Coach or Referee
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Retaining Associate Attorneys – Career Advancement & Mentoring Programs
Insurance Defense Firms
Trapped in an Insurance Defense Practice: Two Strategic Approaches
Insurance Defense Law Firms: Strategies and Best Practices
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Improving Productivity & Profitability in an Insurance Defense Law Firm
Leadership
Law Firm Management Roles – Skills That an Owner, Managing Partner, or Administrator Needs to Have
Coach Your Staff Members For Better Performance
How Effective Leadership Practices Can Help You Acquire and Keep Your Clients
Seven Communication Styles That Improve Law Firm Performance and Enhance Law Firm Profitability
The Development of Responsive Management in Law Firms, Corporate and Governmental Law Departments
The Organizational Life Blood for Law Firm Profitability
Are Your Law Firm Management Practices on the Verge of Obsolescence
Marketing
Five Law Firm Marketing Ideas for the New Year
Cross-Selling Legal and Other Professional Services
How to Use Secondary Research to Manage Your Firm
How to Get More Business: Marketing the Small Law Firm
Developing a Focused Marketing Strategy
Year End Client Satisfaction Surveys
Image: An Essential Ingredient for Lawyer Success During These Changing Times
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Law Firm Marketing – Mining and Minding Your Referral Base and Network
Partnership
Law Firm Partnership – Implementing a Lawyer Career Advancement Program (Partner Track)
Law Firm Partner Relations
Bringing in New Law Firm Partner
s
Law Firm Management – Characteristics of Successful Law Firms – Basic Building Blocks
Strategy
Starting – Building – Managing A Law Firm
Survival and Best Practices For a Personal Injury Plaintiff Law Firm
How to Reinvent Your Law Practice in Order to Prosper in the 21st Century
Using a Retreat to Plan for the Next Decade
Survival in Turbulent Times: Using a Business Plan to Focus the Small Law Firm
Reinventing Your Law Practice: 25 Tips on Implementing Change
Redefining the Future with MDP’s
A Roadmap for Changing Your Firm’s Future: The Case of a Struggling Law Firm
Setting The Stage For Success: Law Firm Implements Behavioral Changes And Reinvents Itself For Another Century In Practice
Solo But Not Alone
Nine Compelling Reasons For Lawyers to Practice Global Thinking
Succession/Exit Strategies
Law Firm Succession/Exit Strategies – Small Firm Merger Case Study
Law Firm Succession/Exit Strategies – Transition Client Relationships & Management Roles
Law Firm Succession/Exit Strategies – Impact of Firm Size
Law Firm Succession/Exit Strategies – Coming to Terms with Aging
Law Firm Succession/Exit Strategies: Ideas for Getting Started
Law Firm Succession/Exit Strategies: Valuing the Firm
Law Firm Succession/Exit Strategies – Practice Continuation Arrangements
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Law Firm Succession/Exit Strategies – Succession & Transition Plan
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Law Firm Succession/Exit Strategies – Small Law Firm Merger
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Law Firm Succession & Exit Strategies – Implementation of the Strategies and Plan – A Case Study
Technology
Using Document Management Software to Leverage Work Product
Using The Computer As A Marketing Tool
Planning For Computerized Litigation Document Management
Work Life Balance
Lawyers Lives in Balance: Developing Your Plan And Tips For Staying Energized & Productive
Lawyers Lives in Balance: Tips for Managing Stress
Women Lawyers Lives in Balance: Ideas for Managing Personal Lives and Professional Careers
Mergers
Should You Merge With Another Law Firm
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Olmstead & Associates
111 West Port Plaza, 6th Floor, Suite 600
St. Louis, Missouri 63146
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314.241.5665
Fax: 314.666.9805
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Hiring John was an excellent decision for our firm and I would unqualifiedly recommend any law firm with business valuation and/or succession planning issues to hire him as your management consultant.
Tim Henkel
Henkel & Cohen, PA
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