The number one problem facing law firms and other business firms today is attracting and keeping skilled employees. Law firms must acknowledge that in knowledge work such as legal services, the power often shifts from employer to employee. The focus moves from what the employee offers the firm to what the firm offers the employee. With a shortage of skilled workers, employers have to be more systematic about figuring out how to keep their best employees. Law firms must learn what really makes their workers tick and review present recruiting, motivational, and compensation systems as well as the overall workplace environment.