Olmstead & Associates today announced that Dr. John W. Olmstead, president of the legal management consulting group, will speak at a session on the topic “Improving Client Loyalty Through Exceptional Client Service” at the 5th Annual Solo and Small Firm Conference, hosted by the Illinois State Bar Association.
The three-day conference is being held October 22-25, 2009, at President Abraham Lincoln Hotel & Conference Center, Springfield, Illinois. The conference will provide a blend of outstanding national speakers and state bar practitioners.
Dr. Olmstead is a Certified Management Consultant and the president of Olmstead & Associates, Legal Management Consultants and Life On Balance. Both firms are based in St. Louis, Missouri. Olmstead & Associates helps law and other professional service firms change and reinvent their practices. Dr. Olmstead has more than 40 years experience in law firm management and working with law firms. He is past chair and is currently serving as a member, Standing Committee on Law Office Management and Economics of the Illinois State Bar Association. Dr. Olmstead is the Editor-in-Chief of “The Lawyers Competitive Edge: The Journal of Law Office Economics and Management,” published by Thomson-West. He has lectured for the Association of Legal Administrators, St. Louis Metropolitan Bar Association, Missouri Trial Attorneys, IBM, Illinois State University, Illinois State Bar Association, Solo-Map CPA Association of St. Louis and many other national, state, and local bar associations.
Olmstead & Associates provides practice management, coaching, marketing, and technology consulting services. Their coaching program provides attorneys and staff with one-on-one coaching to help them get “unstuck” and move forward, reinventing both themselves and their law practices. Life On Balance helps clients improve work-life balance and improve overall quality of work and life. Work-life coaching, consulting, and speaking services are provided. Founded in 1984, Olmstead & Associates serves clients across the United States ranging in size from 100 professionals to firms with solo practitioners.
For more information about Olmstead & Associates and its services, Contact Us or call (314)241-5665.