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Client Services Bulletin December 2000
Bulletin Number:
00-001 Date: December 2000 Subject: Periodic News
  1. 5 TIPS FOR REINVENTING YOUR PRACTICE

    • TIP #1: Develop a business mindset. Become an entrepreneur and learn how to think like a businessman. Look at the world from your client's perspective. Consider you client your business partner.

    • TIP #2: Select your clients carefully. Establish client acceptance criteria. Learn how to say no. Dump undesirable clients.

    • TIP #3: Brand yourself. Look for was ways to differentiate yourself from your competitors. Become the only attorney that can do what you do. Make a decision - what do you want to be known and remembered for? Unique services, unique client groups, different service delivery strategy, personal style. Create a five-year plan for goal accomplishment.

    • TIP #4: Learn how to become "solutions orientated" and become a consultant to your clients as opposed to simply their attorney. Solutions may involve activities and services other than legal services. Think out-of-the-box and outside of typical frameworks in which you are comfortable.

    • TIP #5: Conduct a firm-wide management and leadership assessment and identify strengths and weaknesses. Enhance management and leadership skills through skill development training and personnel acquisitions.


  2. WEST GROUP PUBLISHES OLMSTEAD & ASSOCIATES LAW OFFICE MANAGEMENT REVIEW CHECKLIST

    West Group recently published The Law Office Management Review Checklist written by Dr. John W. Olmstead, Jr. The checklist provides attorneys and law firm administrators with an assessment tool designed to outline managements best practices and identify the firm's strong areas as well as areas needing improvement. The checklist is included with an annual subscription to The Lawyers Competitive Edge: The Journal of Law Office Economics and Management. For additional information contact our office or visit the West Group online store at http://www.westgroup.com/products/newsletter/lce/intro.htm


  3. 2001 CONFERENCE PRESENTATION SCHEDULE

    During the upcoming months we will be presenting/attending at the following conferences:

    • Dr. Thomas J. Venardos will present 8 programs on "Organizational Leadership" to various businesses in South Africa, January 8-19, 2001.
    • Dr. John W. Olmstead, Jr., will be attending the Annual Legal Marketing Association Conference in Toronto, Canada, March 21-24, 2001.
    • Dr. John W. Olmstead, Jr., will be attending the Annual Association of Legal Administrators Conference in Baltimore, Maryland, May 22-25, 2001.
    • Dr. Thomas J. Venardos will present a program on "Techniques Used to Reduce Conflict Created by Private Logic Versus Common Sense in Organizations" at North American Society Adlerian Psychology in Tucson, Arizona, June 14-16.


  4. NEWS RELEASES

    • Olmstead & Associates announces coaching program for attorneys.
    • Olmstead & Associates and Primover Group team up to offer enhanced technology consulting services.


  5. RECENTLY PUBLISHED LAW FIRM MANAGEMENT ARTICLES

    The following articles which we authored were recently published in The Lawyers Competitive Edge:

    • The Journal of Law Office Economics and Management, West Group:
    • A Roadmap for Changing Your Firm's Future: The Case of a Struggling Law Firm, by Dr. John W. Olmstead, Jr.
    • Legal Administrators Descend on Denver at ALA Conference, by Dr. John W. Olmstead, Jr. Reinventing Your Law Practice: 25 Tips on Implementing Change.
    • Are Your Law Firm Management Practices on the Verge of Obsolescence, by Dr. Thomas J. Venardos.
    • Nine Compelling Reasons for Lawyers to Practice Global Thinking, by Dr. Thomas J. Venardos.
    • New Century Lawyer Leadership As Reflected by Continued MDP Debate, by Dr. Thomas J. Venardos.
    • Seven Communication Styles That Can Improve Law Firm Performance, by Dr. Thomas J. Venardos.

    Please note that all of these articles have been copyrighted by Olmstead & Associates. However, copies of these articles can be obtained for references purposes by printing them from our web site at www.olmsteadassoc.com. Copies can also be obtained by calling our office.

    Many other fine articles are published in The Lawyers Competitive Edge. To order a subscription contact West Group at (800) 328-4880.


  6. CALL FOR AUTHORS

    We would like to thank all of the authors who have contributed articles and helped us with the launch of "The Lawyers Competitive Edge". The response has been tremendous. However, we are always looking for article submissions from individuals involved in law office management desiring the professional recognition that results from having articles published in professional journals. Articles can be short such as general tips or lengthy. Dr. Olmstead is particularly interested in quality material on topics relating to law firm strategy and competitive advantage, leadership, human resources, marketing, and general management including technology.
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